1. Privacy

 Quizzcity is founded on the principle of helping people discover new knowledge in an easy and fun way. We know that you care about how your personal information is used and shared, and we take your privacy very seriously. By using Quizzcity application (the “Application”, “we”, “us”), you are accepting the practices outlined in this policy. The column on the right provides a short explanation of the privacy policy and is not legally binding.

If you require any more information or have any questions about our privacy policy, please feel free to contact us by email (support@quizzcity.com).*

1.1 What information we collect

We collect information in a few different ways:

1.2 When you give it to us or give us permission to obtain it

When you sign up for or use Quizzcity, you give us certain information voluntarily. This includes your name, email address, profile photo, and any other information you give us. You can also choose to share with us location data, age, or gender.

If you log-in using a social media (such as Facebook or Google+) log-in, you are granting permission to the social media service to share your user details with us. This may include your name, email address, date of birth (which we will use to screen for children under 13 years of age, once the screening is complete we will store the age only), photo, and location, which will then be used to create a Quizzcity identity. These social media services may use information about your visit to Quizzcity on their pages. If you browse these pages while still logged in to your account with us, information they collect may be connected to your account on their Website. For more information on how these social media services use information, please review their privacy policies.

If you link your Facebook, Twitter, or Google account to Quizzcity, we also get information from those accounts (such as your friends or contacts). The information we get from those services depends on your settings and their privacy policies, so please check what those are.

1.3 We also get technical information when you use Quizzcity

Whenever you use any website, mobile application or other internet service, certain information gets created and logged automatically. The same is true when you use Quizzcity.

Here are some of the types of information we collect:

  • Log data. When you use Quizzcity, our servers record information (“log data”). This log data includes your Internet Protocol address, approximate location and time zone, the date and time of your request, operating system, language, and device data. We collect the duration of your visits, your actions on these visits (for example, views, clicks, likes or comments on content, or interactions with social media features)
  • Device information. In addition to log data, we collect information about the device you’re using Quizzcity on, including type of device, settings, unique device identifiers and crash data that helps us understand when something breaks. Whether we collect some or all of this information often depends on what type of device you’re using and its settings. For example, different types of information are available depending on whether you’re using an iPhone or Android phone. To learn more about what information your device makes available to us, please also check the policies of your device manufacturer or software provider.
  • We also automatically record your Google Advertising ID (if you are using an Android device) or your advertising Identifier (IDFA – if you are using an iOS device), for advertising purposes. The Google Advertising ID is an anonymous identifier, provided by Google Play services. If your device has an Advertising ID, we collect and use it for advertising and user analytics purposes. Further, we may use other persistent identifiers for non-advertising purposes. If your device does not have Advertising ID, we will use other persistent identifiers. The information collected may also be stored on your device.

If you share your location in your Superkod j.d.o.o.  profile, we will collect that information as well. We may also determine location by using other data from your mobile device, such as precise location information from GPS, information about wireless networks or cell towers near your mobile device, or your IP address, to provide special features of our Services, to deliver ads that relate to your interests, and/or improve and customize the Services, for example, with more relevant content and suggestions for users.

When you interact with us and other users, including messaging and chatting with other users, we collect every comment, communication and chat between you and other users in the Services.

When you ask for assistance from Superkod  j.d.o.o.  customer support, the contact information you provide will be collected, as well as information about your gameplay or activity on the Service, your user ID number, and the correspondence and any information contained within.

By accepting the present Privacy Policy, by accessing and/or using the Services, you accept the use of cookies and other similar technologies by Superkod  j.d.o.o. , as well as by third parties such as Facebook or our advertising partners. These third parties can place and read cookies and other similar technologies, such as device identifiers, web beacons and tracking pixels, which collect the information whenever you make use of the Services.

These technologies are used to provide the Services to the users, offer advertising that is of interest to them, and improve the Services, making it easier to use our applications, games and our web platform.

1.4 What are cookies?

Cookies and these other technologies are small files or devices that are downloaded into the computer or device, for instance, a mobile device, that you use to access and/or use certain websites or online services. Cookies are used to store and retrieve data on your surfing habits, your device, your connection time, to analyze the operation of the website, etc., in order to provide certain services, offer advertising or implement improvements or new services.

1.5 What kinds of cookies do we use?

Superkod  j.d.o.o. and other third parties use the following cookies:

  • Technical cookies:**they allow users to surf through a website, platform, or application and use the different options or services therein, such as controlling the exchange and communication of data, identifying the session, accessing restricted access sites, using security elements while navigating, storing content to broadcast video or audio, or sharing content through social networks. \n Superkod  d.o.o. may use this type of cookies to recognize your device, for example by identifying your IP address, and to collect data such as your device’s model, operating system and screen size, other applications installed on your device, time and date, subject of advertisements you clicked or scrolled over, and other information about how you use the Services.
  • Customization cookies:**they allow you to access the service with some predefined general characteristics based on a series of criteria in your terminal such as language, the browser you use to access the service, the regional settings from which you access the service, etc. \n Superkod  j.d.o.o. may use this type of cookies to store access information so that you don’t have to repeatedly log in; to allow the Services to interact with a third party social network or platform where you have chosen to allow such interaction; to allow payment processes when you submit payment instructions; to enable Superkod  j.d.o.o. and third parties to provide you with more customized services; and to collect other information about use of our Services.
  • Analysis cookies:** they allow to monitor and analyze user behavior on the websites and/or services to which these cookies are associated. The information gathered using these cookies is used to measure the activity on the websites, applications, or platforms, as well as to develop navigation profiles for the users of certain websites, applications, or platforms, with the purpose of making improvements based on the analysis of the usage data of the users of the service.
  • Advertising cookies:** they allow management of advertising included by third parties, such as Facebook and our advertising partners, in a web platform or our Services. These cookies are used to limit the frequency and organize how users receive these ads.
  • Behavioral advertising cookies:** they allow management of advertising included in a website, application, or platform. These cookies store information on user behavior that is obtained through continuous observation of their surfing habits, which allows profiling to display advertising that might be of interest to the user.

 

Third parties such as Facebook and our advertising partners may use cookies in and outside of the Services for the aforementioned purposes, which include the collection of your information regarding online activity in the different sites, and the use of that information to provide ads in our Services or in other sites about products and services that may be of interest to you.

In particular, Superkod  j.d.o.o. uses the following **third party cookies** to collect information with statistical purposes about your use of the web platform and to include advertising in our Services:

Google Analytics** de Google, Inc., is a company whose headquartered in 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States, which is used to provide statistics and analysis about the number of visits, their duration, your socio-demographic data (language, location, Internet supplier…), etc.

* **Facebook, Inc.** is a company headquartered in 1601 Willow Road, Menlo Park, California, United States. When our users use our Services through Facebook’s web platform, Facebook may use cookies for different purposes. You can find Facebook’s cookies policy in the following link: <https://www.facebook.com/policies/cookies/>

You may allow, block or disable the cookies installed in your device in your browser settings on your computer or mobile device. Internet browsing settings are usually preset to accept cookies by default, but they can be easily deactivated by changing the browser’s settings.

Cookies are used to improve the Sites and apps’ usability and functionality, therefore, if you wish to deactivate said cookies, some of the Services’ features may not work correctly. Alternatively, if you do not wish such data collection as described in this section, you must stop using the Services.
Here are some useful links with instructions on how to delete, enable and manage cookies depending on the browser you use:

  • [Google Chrome](https://support.google.com/chrome/answer/95647?hl=en)
  • [Microsoft Internet Explorer](https://support.microsoft.com/en-nz/help/17442/windows-internet-explorer-delete-manage-cookies)
  • [Mozilla Firefox](https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences)
  • [Safari (Apple)](https://support.apple.com/en-en/HT201265)

1.6 How we use your information

We use the information we collect to provide the Service to you. We commit to showing you content that’s relevant, interesting and personal to you. To do that, it’s necessary for us to use your information to:

  • Identify you when you use Quizzcity and track your progress in the game. We track score points, achievements, levels, and coins you earn playing the game.
  • Display your profile and your achievements to other users, show your active status or presence on our Service. For example, your name, related photo, and score may be displayed in different kinds of competitions for other players to see.
  • Recommend quizzes or categories you might like based on your activity on Quizzcity and your location. For example, if we see you’re into history, we may suggest history quizzes.
  • Communicate with you. We send you updates by push notification, depending on your settings. For example, we send you a notification about new life available for you to start playing right away. You can decide to stop getting these notifications by updating your settings. However, please note that in all cases you will continue to receive all system notifications and legal notices (for example, updates to our policies) from us.

 

In addition, and for similar reasons, we have a legitimate interest in using your information in these ways. It is also fundamental to the nature of the Service we provide. In short, it’s necessary for us to do these things in order to make the Service relevant, interesting and personal to you like we promised, and it’s in both of our interests for us to do that.

We also have a legitimate interest to improve Quizzcity, maintain our relationship with you, and protect users. We both benefit when we use your information to:

  • Help your friends and contacts find you on Quizzcity. For example, if you sign up using a Facebook account, we can help your Facebook friends find you on Quizzcity when they first sign up for Quizzcity.
  • Conduct analytics on who is using Quizzcity and what they are doing. For example, by logging how often people visit Competition page, we can understand how important this feature is.
  • Improve Quizzcity, offer new features.
  • Respond to your requests in feedback section.
  • Track down cheating, prevent players from accessing the website for abuse, spam, illegal activities, account infractions.
  • Work with law enforcement and keep Quizzcity safe. We may get requests for account information from law enforcement authorities like the police or courts. To find out more about how we respond to law enforcement requests, please see our Law Enforcement Guidelines.

 

Information

  • showing you advertising from our partners and others that might be of interest to you;
  • contacting you as part of customer support; to send you updates or information about the Services;
  • personalizing and optimizing the Services, promotional content and/or advertising;
  • marketing and promotion of the Services or products, either for direct or third parties commercial purposes;
  • creating reports, analysis or similar services for the purposes of research or business intelligence;

1.7 How long we keep your information

We keep your information only so long as we need it to provide the Service to you and fulfill the purposes described in this policy, or until your account is deleted – whichever comes first. This is also the case for anyone that we share your information with and who carries out services on our behalf. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or depersonalize it so that we can’t identify you. ==Read our Data Retention Policy==

If you have not used your Quizzcity account in the last 24 months then your account may be deleted in line with this privacy policy. In case your quizzes are used in the Service we will not delete your account until your request.

1.8 How can you manage or delete information about you?

Our goal is to give you simple and meaningful choices regarding your information. If you have a Quizzcity account, many of the choices you have on Quizzcity are built directly into your settings. For example, you can:

Edit information in your profile at any time. Link or unlink your Quizzcity account from other services (like Facebook, Google or Twitter). Change your notification settings or completely unsubscribe from all the notifications. Delete your account at any time. When you delete your account, we’ll deactivate it and remove all of your comments and quizzes you created. Access the information we hold about you. We’ll usually share this with you within 7 days of you asking us for it. You also have choices available to you through the device or software you use to access Quizzcity. For example, your mobile device lets you choose how and whether your location, photos, advertising identifiers and other data is shared with us.

To learn more about these choices, please see the information provided by your device or software provider.

If you’re an EEA user, you also can:

Have the information you provided to us sent to another organization, where we hold this information with your consent or for the performance of a contract with you, where it’s technically feasible. Complain to a regulator. If you’re based in the EEA and think that we haven’t complied with data protection laws, you have a right to lodge a complaint with the Data Protection Commission or with your local supervisory authority. If you’re a California resident, you also can exercise your right to opt-out of the sale of your personal information. Please visit our Do Not Sell My Personal Information page for more details.

1.9 Transferring your information

Quizzcity is a worldwide service. By using Quizzcity, you authorize us to transfer, store and process your information outside your home country, including in the United States, for the purposes described in this policy. The privacy protections and the rights of authorities to access your information in these countries may not be the same as in your home country.

We take additional measures when information is transferred from the European Economic Area (EEA). This includes having standard clauses approved by the European Commission in our contracts with parties that receive information outside the EEA. We also rely on European Commission adequacy decisions about certain countries, as applicable, for data transfers to countries outside the EEA.

With whom is your information shared: We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties, whom we share your information with, so we can provide your Quizzcity experience, make sure our customization is effective and comply with laws that apply to us. We share your information with:

Other services (like Facebook, Twitter or Google) when you decide to link your Quizzcity account to those services or publish your activity on Quizzcity to them. For example, you can choose to publish your achievements to Facebook or Twitter. Third party companies or individuals that we employ to process information on our behalf based on our instructions and in compliance with this Privacy Policy. Advertising, Measurement and Analytics Services (Non-Personally Identifiable Information Only), that we use to audit or improve the delivery and performance of ads or content in the application (for example, through Firebase). Learn more about the companies we share information with. Law enforcement agencies or government agencies. We only share information if we believe that disclosure is reasonably necessary to comply with a law, regulation or legal request; to protect the safety, rights, or property of the public, any person, or Quizzcity; or to detect, prevent, or otherwise address fraud, security or technical issues. New owner. If the ownership or control of all or part of our Services or their assets changes, we may transfer your information to the new owner. Please remember that the content that you submit to the Service, including your quizzes or comments you post, and content you submit to your profile page is accessible to anyone on the Internet. Please avoid submitting any content that is private or confidential, or any content that you do not want to be used and viewed by others. You are solely responsible for any legal or other repercussions that occur as a result of your content, and we do not assume any responsibility or liability which may arise from your User Content.

1.10 How do we protect your information

The security of your personal information is important to us. We maintain a variety of appropriate technical and organizational safeguards to protect your personal information. We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide the Service to you or in order to do their jobs. Further, we have implemented reasonable physical, electronic, and procedural safeguards designed to protect personal information about you. When you use our application, we encrypt that information in transit using industry-standard Transport Layer Security (TLS) encryption technology. No method of transmission over the Internet, method of electronic storage or other security methods are one hundred percent secure. Therefore, while we strive to use reasonable efforts to protect your personal information, we cannot guarantee its absolute [security.To](http://security.To) learn more please see our Security policy.

Information
 
The legal basis for the treatment of the personal data described in this Privacy Policy will depend on the personal data implicated and the specific context in which we collect and use it. We can treat Information on the basis of:
  • The need of such treatment for the execution of the contract subscribed with the user (to provide our Services).
  • Our legitimate interest, as long as it does not conflict with your data protection interests or with your basic rights or liberties (statistics implementation, to get a better understanding of our needs and for the improvement of the Services).
  • In some cases, the legal obligation to collect your personal data.
  • In any case, when accessing and/or using Superkod j.d.o.o. Services, you consent to our:
  • Collecting, storing, using, sharing and performing any other action on your Personal Information, even for advertising purposes, according to this Privacy Policy.
  • Transmitting your Personal Information outside of your country of residence.
  • Using of cookies and other similar technologies.

1.11 Children’s privacy

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our application, products and services are all directed to people who are at least 13 years old or older. If you are under the age of 13, please do not send any information about yourself to us, including your name or email address. In the event that we learn that we have collected Personal Information from a child under age of 13 without verification of parental consent, we will delete that information as quickly as possible.

If you are based in the EEA you may only use our Service if you are over the age at which you can provide consent to data processing under the laws of your country or if verifiable parental consent for your use of Quizzcity has been provided to us. If you are a parent and you learn that your child is using Quizzcity and you don’t want them to, please **contact us at support@quizzcity.com**

1.12 Changes to our Privacy Policy

We may revise this Privacy Policy from time to time, in our sole discretion, and the most current version will always be posted on our website and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We encourage you to review this Privacy Policy regularly for any changes. By continuing to access or use the Service after any revisions become effective, you agree to be bound by the revised Privacy Policy. If you do not agree to the new Privacy Policy, please stop accessing or using the Service.

1.13 Contact Us

If you have any questions regarding this Privacy Policy, or would like more information on our privacy practices, please contact us via email.

2. Security Policy

2.1 Overview

At Quizzcity we take the protection of customer data extremely seriously. This Security Policy describes the organizational and technical measures we implement designed to prevent unauthorized access, use, alteration or disclosure of customer data.

2.2 Security Team

Our infrastructure and security team include people who’ve played lead roles in designing, building, and operating highly secure Internet facing systems at companies ranging from startups to large public companies.

2.3 Best practices

Incident Response Plan

  • We have implemented a formal procedure for security events and have educated all our staff on our policies.
  • When security events are detected they are escalated to our emergency alias, teams are paged, notified and assembled to rapidly address the event.
  • After a security event is fixed we write up a post-mortem analysis.
  • The analysis is reviewed in person, distributed across the company and includes action items that will make the detection and prevention of a similar event easier in the future.
  • Quizzcity will promptly notify you in writing upon verification of a security breach of the Quizzcity services that affects your data. Notification will describe the breach and the status of Quizzcity’s investigation.

Build Process Automation

  • We have functioning, frequently used automation in place so that we can safely and reliably rollout changes to both our application and site within minutes.
  • We typically deploy code dozens of times a day, so we have high confidence that we can get a security fix out quickly when required.

2.4 Infrastructure

  • All of our services and data are hosted in **Frankfurt, Germany and Columbus, Ohio, USA.
  • Protected by AMAZON Data center Frankfurt and Amazon Data center in Ohio.
  • Data center Frankfurt and Amazon Data center in Ohio**
  • All of our servers are within internal network using network access control lists (ACL’s) that prevent unauthorized requests.
  • Quizzcity uses a backup solution for datastores that contain customer data. Backup archives are stored using strong encryption.

2.5 Data

  • All customer data is stored in **Data center Frankfurt and Amazon Data center in Ohio**.
  • We do not have individual datastores for each customer. However strict privacy controls exist in our application code that are designed to ensure data privacy and to prevent one customer from accessing another customer’s data (i.e., logical separation). We have many unit and integration tests in place to ensure these privacy controls work as expected. These tests are run every time our codebase is updated and even one single test failing will prevent new code being shipped to production.
  • Each Quizzcity system used to process customer data is adequately configured and pathed using commercially-reasonable methods according to industry-recognized system-hardening standards.

2.6 Data Transfer

Our API and application endpoints are TLS/SSL only and score an “A” rating on SSL Labs’ tests, which means adequate commercial security. QuizzLand servers support ephemeral elliptic curve cryptographic key exchange signed with RSA and ECDSA. These perfect forward secrecy (PFS) methods help protect traffic and minimize the impact of a compromised key, or a cryptographic breakthrough.

2.7 Authentication

Quizzcity is served 100% over https. There are no corporate resources or additional privileges from being on Quizzcity’s network.

2.8 Permissions and Admin Controls

Quizzcity enables permission levels to be set for any employees with access to Quizzcity.

Permissions and access can be set to include settings, user data, or the ability to send/edit manual messages and auto messages.

2.9 Customer Responsibilities

  • Managing your own user account within the Quizzcity services.
  • Compliance with End-User License Agreement with Quizzcity, including with respect to compliance with laws. Promptly notifying Quizzcity if you suspect possible suspicious activities that could negatively impact security of the Quizzcity services or your account.
  • You may not perform any security penetration tests or security assessment activities without the express advance written consent of Quizzcity.

2.10 Contact Information

If you have any queries in relation to this notice, please use our Contact form.